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Toll Free 1.888.280.4057

Warranty
All warranties are limited to the cost of the purchased part. Cost of labor is not included.

• New parts have a ONE YEAR limited warranty
This applies no matter if they are factory OEM or aftermarket parts.
• Used parts have a THREE MONTH limited warranty
These parts are usually salvaged from wrecks and are fully tested whenever possible.
• Rebuilt parts have a SIX MONTH limited warranty*
These are typically alternators, starters, calipers, injectors, and steering racks.
*Rebuilt air meters and turbos are warrantied for one full year.

Core Deposit/Exchange
Most rebuilt parts (and similar types of used parts) require a temporary deposit called a core charge. That means we charge you a deposit (from $10 to $100) and hold it until we receive your old (defective) part in the mail. The customer pays for the return shipping.

Shipping
We send out most orders by UPS. We ship each weekday afternoon & can usually get your parts out the same day you order if you do so by 3:00pm Eastern. Delivery times & costs vary by weight, distance, and delivery option. Tracking numbers are available when requested. We typically ship with UPS Ground or USPS First Class, but expedited (Next Day Air or 2nd Day Air) shipping is available.
International orders and orders to Alaska & Hawaii tend to ship by USPS and are subject to a $4.00 handling charge.

Local Delivery
We do NOT deliver parts in the Atlanta area. We can ship by UPS or you can pick up your parts at our warehouse, weekdays from 9-6. We help many walk-in customers every day.

Payments
We accept Visa, Mastercard, Discover, and American Express on all orders. We also accept cash & checks over the counter. We accept CODs on shipped orders.

Sales Tax
We only collect sales tax from Georgia state residents. Tax in Atlanta is 8% but if we are shipping to you elsewhere in Georgia you will be charged at your county's local tax rate. Shipments to all other states are excluded from sales tax.

Returns
In the unlikely event that you get the wrong part, call us and we will gladly take care of it. If you ordered a used part and then decided that you don't need it, return it with the original receipt and any packaging within a few weeks for a 90% refund. All uninstalled rebuilt or new parts, excepting special order parts that have to be coded to your car's VIN, can also be returned within 30 days (subject to a 10% restocking fee).

We want to help avert new problems by helping you with your old ones before you order the wrong part. We've been at this for decades, so if you need help diagnosing if you need a certain part, just ask us for help. We know what sells, so we know what breaks.

Call toll-free 1-888-280-4057, weekdays from 9am - 6pm ET, or send us an email

 
mail@voluparts.com